Parts & Logistics

Quick Availability of Spare Parts

Efficient, reliable, and quick spare-part supply is a decisive competitive factor. This is ensured with our logistics center in Lorsch, Germany, one of the most modern of its kind worldwide. Streamlined processes enable extremely short flow times, from the order of components to the shipping. In this way, MWM offers plant operators important time advantages and minimizes potential downtimes.

Efficient Logistics

The logistics center is the central hub for all MWM spare parts. Here, MWM coordinates the worldwide shipping and supply of all plants. Situated just 30 miles from the airport, air freight partners ensure expedited shipping. If necessary, purchase orders received by 5 p.m. are shipped on the same day.

Logistics Center: More Than Two Million Spare Parts on Stock

State-of-the-art warehouse technology ensures maximum supply security. The entire supply chain – order center, warehouse logistics, and scheduling – are unified under one umbrella.

More than two million spare parts – from O-rings weighing only 1 g to crankcases weighing a massive 20 t – are available at the MWM logistics center and can be delivered around the clock.

MWM Summer Deal 2019: Get up to 25 Percent Discount on Selected MWM Spare Parts for Gas Engines

The MWM "Summer Deal" 2019 offers MWM customers and service partners around the globe up to 25 percent discount on selected spare parts of current gas engine series—such as filters, thermocouples and starters—in premium manufacturer quality. 

The deal runs from July 1 to September 30, 2019

For more information, please contact your responsible MWM service partner:
MWM Service Locations around the Globe

Service brochure

This brochure provides an eight-page overview of MWM's worldwide service, highlighting the company's experience, training, competence, network, X-Change, spare parts, logistics and planning.

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Download PDF: DE | EN | FR

MWM Service Tutorial Video #1

Do it the smart way
Basic Maintenance Tips
Episode 1: Spark Plug Replacement

MWM Premium Antifreeze -20

High-performance coolant for MWM diesel and gas engines

MWM gas engine Premium oil

Test MWM Premium oil for gas engines

Contact Logistics

Caterpillar Energy Solutions GmbH
MWM Logistics Center
Carl-Benz-Strasse 1
64653 Lorsch
T +49 6 21/3 84-14 00
F +49 6 21/3 84-14 50
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